Messaging Compliance Policy
To ensure regulatory compliance, we require all users to follow the guidelines below when using our SMS platform:
1. TCPA & CTIA Compliance
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You must obtain prior express written consent from all recipients before sending promotional messages
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Consent must be documented and stored
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Clearly disclose opt-in terms during sign-up
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Opt-in messages must include: "Message and data rates may apply. Reply STOP to unsubscribe."
2. Opt-Out Management
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All campaigns must support the STOP, CANCEL, UNSUBSCRIBE commands
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Opt-out requests must be honored immediately
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Confirmation of opt-out must be sent to the consumer
3. Prohibited Content
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Strictly forbidden: Content related to SHAFT, cannabis, illegal drugs, hate speech, deception, or scams
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Gambling, payday loans, and debt collection require pre-approval and strict compliance
4. 10DLC Registration
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All U.S. A2P messaging traffic must be registered with The Campaign Registry
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Brand and campaign approval must be completed before sending
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Message throughput is regulated and non-registered traffic may be blocked
5. Enforcement
We reserve the right to suspend any account violating these policies without notice. Repeat violators will be permanently banned.